J K Routledge MRCVS, located in Royston, Cambridgeshire, is a veterinary clinic that has garnered a mixed reception from its clientele. The clinic is headed by John Routledge, a veterinarian who is highly praised by several reviewers for his dedication and compassionate care towards animals. Notably, three reviews, each awarding five stars, commend John Routledge for his kindness, experience, and genuine interest in animal welfare, setting him apart from other veterinarians who may prioritize financial gain. Reviewers describe him as knowledgeable and express a strong preference for his services.

However, the clinic's overall rating on Google Maps stands at 4.1 stars from a total of 9 reviews, indicating a divergence in customer experiences. Two reviews, each giving one star, significantly contrast with the positive feedback. These reviews criticize the clinic's customer service, particularly pointing out the rudeness of a female staff member, which raises concerns about how clients are treated. One reviewer, upset about a missing pet, felt their concerns were dismissed and described the interaction as cold and unhelpful.

In summary, while John Routledge is individually praised for his veterinary skills and compassionate approach, the clinic's reputation is marred by negative feedback regarding customer service interactions. Potential clients might consider these varied experiences when choosing a veterinary service. There is no transparent pricing information available from the provided data.